FAQ/ POLICY

REFUNDS/ CREDITS


We understand that life happens and sometimes runners are unable to make it on race day. We incur most of our event costs early on in the planning process and entry fees are used to provide a safe and quality event.

Unfortunately, there are no refunds, transfers, or credits. At race directors discretion, exceptions will be made.




CHANGING DISTANCE


Unless otherwise stated on event page, you can change your distance up until race morning.

If you are dropping down a race distance, no refunds for the price difference will be issued under any circumstance.

If you would like to increase to a higher distance and higher price cap, you must pay the price difference up to 24 hours before the event.




TRANSFER TO ANOTHER RUNNER


Unless otherwise noted on the event page, we accommodate transfers up to 30 days out from an event if notified in writing to info@desertskyadventures. The current registered runner must email us the following information; -Full name, event, and that you are transferring your registration to a new runner Email must include following information on new runner: -Full Name -DOB -Age on Race Day -Email -T-shirt Size (if applicable)




CONFIRM REGISTRATION


If you want to confirm that you registered for a race, please see the event page and click on "CONFIRM REGISTRATION" listed under Registration Rates. Every event page has this tab! You will then be able to search by your name to see if you registered for the event.





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250 S Rock Blvd #130 Reno, NV 89502

FITNESS FOR HEALTH AND ADVENTURE
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